Churen Himal Treks collects information about their customers as per our Know Your Customer Policy. We need your information to arrange a smooth and effective trip for you in Nepal, Tibet, India, Pakistan and Bhutan. However, we value the privacy of our esteemed customers. Any kind of misuse of information or handing over your information to others is highly discouraged. We appreciate the fact that you hand over your confidential information to us with trust and ensure you to reciprocate the same in future.
- What are the information’s required by us?
We need the documents that authorizes your identification
Name, address, postal code, contact number and email address.
A copy of your passport to ensure that the information provided by you is true.
We may respond to you through your mailing address and use them for subscription of our e- newsletter.
In case you want to update your information with us, you can mail it to us at our official mailing address. We will update your record with us immediately.
- Security of the information
Your information will be stored in our company’s server. However, no any assess is available to such information until and unless the members of Churen Himal Treks need it for some valid reasons. We would like to assure that the details of your credit card will not be stored in our server while making payment. The payment system is highly secured.Payment gateway serves as a portal to facilitate transaction flow between customers and merchants. It uses security protocols and encryption to pass the transaction data safely. The data is transferred from websites/application/mobile devices to payment processors/banks and back.We have the Payment Gateway Integration process at Tourism Core.
- We collect some unspecified information
To promote our business, we need to improve our official site. Therefore, some of your information is assessed by the google analytics to obtain the detail of our web traffic. The information like page viewed, location, date and time can be assessed easily.